TringPartner Blogs

Everything you need to know about Business Phone Management

ACD or Automatic Call Distribution – Everything you need to know Ramakrishnan CL | PUBLISHED ON Nov 16, 2022 ACD or Automatic Call Distribution - Everything you need to know

ACD is the short form for an automatic call distribution system. It is a highly sought-after mechanism that helps businesses handle incoming calls efficiently.  As a business, sooner or later, your customer service agents will have to deal with a high volume of calls daily. If you do not manage the situation properly with the […]

Telesales lead management – A beginner’s guide Ramakrishnan CL | PUBLISHED ON Oct 25, 2022 Telesales lead management - A beginner's guide

For any business, both buyers and sellers need to have meaningful conversations! A phone call is the most efficient and easiest way to facilitate this conversation. That’s why every business needs a lead management system to connect with their potential leads and convert them into your customer!  If you are an organization making and receiving […]

Missed Call Solution: – The Ultimate Guide To Managing Missed Calls For Business Binny Agarwal | PUBLISHED ON Sep 20, 2022 Missed Call Solution - The Ultimate Guide To Managing Missed Calls For Business

Missed calls might be an inconvenience to you, but they are a potential gold mine for businesses. Missed calls can give valuable data about your customers and their preferences, which can help you improve customer engagement and increase sales. According to a report, poor customer service leads to $75 billion in lost revenue annually. A […]

Toll-free numbers – What is a toll-free number & how to get one in India? Ramakrishnan CL | PUBLISHED ON Sep 16, 2022 Toll-free numbers - What is a toll-free number & how to get one in India

Communication is the key to success for all businesses. Considering the number of active mobile connections in India, you don’t have to think twice about choosing the communication medium for your company. In this busy world, customers prefer to call a company rather than write an email or meet in person. However, if your business […]

What are the Differences Between Inbound and Outbound Calling?  Ramakrishnan CL | PUBLISHED ON Sep 05, 2022 What are the Differences Between Inbound and Outbound Calling?

Even though chats and emails have become popular means of corporate communication today, businesses still depend on calls to manage a larger number of customer queries and to identify prospects & leads. Calls help agents gain more insights since it gives a closer and more personal experience of customer engagement. So most companies manage a […]

IVR Number for Businesses – An Ultimate Guide to Using Virtual IVR Number Arun Tomy | PUBLISHED ON Aug 16, 2022

We have often heard a lot about IVR numbers, toll-free numbers, customer care numbers and many more automated call routing facilities and solutions throughout our customer journey. But, what exactly is all this about? IVR number for businesses is an automated call routing feature that allows enterprises and small businesses to respond to customer calls […]