TringPartner Blogs

Maintaining a healthy relationship with customers is an integral part of any business. However, meeting customers to discuss products, services and pricing are only possible in this busy world. So the best way to connect with the customers is by phone calls! Moreover, modern customers expect better customer service and faster results. So there needs […]

ACD is the short form for an automatic call distribution system. It is a highly sought-after mechanism that helps businesses handle incoming calls efficiently.  As a business, sooner or later, your customer service agents will have to deal with a high volume of calls daily. If you do not manage the situation properly with the […]

For any business, both buyers and sellers need to have meaningful conversations! A phone call is the most efficient and easiest way to facilitate this conversation. That’s why every business needs a lead management system to connect with their potential leads and convert them into your customer!  If you are an organization making and receiving […]

Missed calls might be an inconvenience to you, but they are a potential gold mine for businesses. Missed calls can give valuable data about your customers and their preferences, which can help you improve customer engagement and increase sales. According to a report, poor customer service leads to $75 billion in lost revenue annually. A […]

Communication is the key to success for all businesses. Considering the number of active mobile connections in India, you don’t have to think twice about choosing the communication medium for your company. In this busy world, customers prefer to call a company rather than write an email or meet in person. However, if your business […]

Even though chats and emails have become popular means of corporate communication today, businesses still depend on calls to manage a larger number of customer queries and to identify prospects & leads. Calls help agents gain more insights since it gives a closer and more personal experience of customer engagement. So most companies manage a […]

We have often heard a lot about IVR numbers, toll-free numbers, customer care numbers and many more automated call routing facilities and solutions throughout our customer journey. But, what exactly is all this about? IVR number for businesses is an automated call routing feature that allows enterprises and small businesses to respond to customer calls […]